Messages in ICG #boardofdirectors (Slack) <2019-11-03 2019-11-06>
Vicky Assarattanakul 10:24
AM
From Yahoo:
[20 replies Last reply 2019-11-08 7:33 PM]
Vicky Assarattanakul 2 years ago
I know that negative responses are not required (should we consider that?) but
I have no objection to the proposed new chapter.How
will be mentor the new chapter? Make sure they get the basic
deadlines and check-ins right in the
beginning?--------------------------------------------------------------------------
from: A.R. Davenport ----- thedoctorisin@gmail.com
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Vicky Assarattanakul 2 years ago
I had a thought about that if y’all decide you want to use it...Create an
ombudsman position. Their job would basically be working with new
chapters to help them get their documents together, understand what they need
to send each month, check in with them to get reports if they’re late, etc.But specifically only working with new chapters. That
way the corresponding Secretary can handle regular business.Cordially,
Mera Babineaux
Vicky Assarattanakul 2 years ago
This is what I was asking for weeks ago. I would love to see a customer service
position to help new chapters. Merrily
GCFCG alt
Vicky Assarattanakul 2 years ago
It got lost in the shuffle, lol, but I actually made the suggestion when the
question was asked in Slack. I think it would be very helpful.Cordially,
Mera Babineaux
Vicky Assarattanakul 2 years ago
Mera, I see you did request an Ombudsman (overseer or
regulator) the same day I suggested a customer service position. Similar but
with different connotations. A new chapter regulator seems heavy handed.
Someone checking in and on call to assist seems more welcoming to a group of adults
which want to join ICG.
Merrily
GCFCG alt.
Vicky Assarattanakul 2 years ago
Very good point. I did not mean to insinuate they would be a
regulator but can see now that you’ve pointed it out how that language could be
interpreted. If the position is created it would be a great idea to
detail the duties as customer service for chapters. Thanks! Cordially,
Mera Babineaux
Vicky Assarattanakul 2 years ago
Word definitions:ombudsman - An official appointed to
investigate individuals' complaints against a company or organization,
especially a public authority. This is definitely not what we're trying to do
to support new chapters.In hotel parlance they have a
Concierge who helps guests with whatever they needIn
small towns there used to be a Welcome Wagon person/comittee
who stopped by and helped new residents.A Mentor
(which could be an appointment, or a job shared among the different so everyone
gets to help) is someone who gives help or training over a period of time, esp Help or advice related to a job.Might
one of these be better? Customer Service implies they are buying something from
us.
-Judy Mitchell
Vicky Assarattanakul 2 years ago
Hopefully they are already sold on ICG, but some retention may be needed to
sell them on stayingSome other possibilities: Member
Services? Chapter Services?(Merrily)
Vicky Assarattanakul 2 years ago
Speaking as myself now, I like the idea of "chapter services" as I
personally would like to see more support for struggling chapters as well as
mentors.
1
Jacalyn Boggs 2 years ago
I’m rather surprised we don’t have something of the sort. All the documentation
on the website is great but not really helpful. Of course, it’s why
I always tell potential chapters I work with they can call on me if they need
anything. Of course I remember there was some solid conversation back in
March about helping with onboarding and retention. I know Mera
has been working very hard on not only growing membership, but getting us
discounts and other things that would actually benefit our membership. I
really have liked the discussions we’ve had for growing our benefits as well as
offering help for things new chapters struggle with like how to find places to
meet - which is a HUGE problem for many groups, not just ours.
Jacalyn Boggs 2 years ago
An Ombundsman would have been very helpful with the
recent spat of problems. But we clearly
need to think towards adopting anti-harassment and non-discrimination policies
as well as a code of conduct. Ombundsman
do protect people’s rights, represents public interest, and act as a liaison
officer. I could see an Ombundsman position actually
being useful to be a go between between ICG and
chapters, though that is part of what a BOD rep should be doing, and being
someone that can handle potential problems like we recently saw. We
definitely need someone who can handle the PR problems we currently have.
Vicky Assarattanakul 2 years ago
How about chapter envoy?
Cordially,
Mera Babineaux
Vicky Assarattanakul 2 years ago
Membership Coordinator is a common title. Folks would know what to expect from
that position. And it sounds nice.Merrily
GCFCG alt
Vicky Assarattanakul 2 years ago
Sorry, I missed this one: Many nonprofit membership associations use the term
Membership Coordinator.Betsy
Jeanine Swick 2 years ago
Chapter Advisor/Advisory Committee
Vicky Assarattanakul 2 years ago
I finally check in and I have opinions!I think an
ombudsman position is a great idea!The only problem
is how to train the ombudsman?Elaine
Vicky Assarattanakul 2 years ago
Aaand, I'm still not in Slack. I need a
member coordinator, please!
Elaine
Vicky Assarattanakul 2 years ago
Corresponding secretary's note: I have reached out to Elaine to see if she
needs assistance getting on Slack.
Jacalyn Boggs 2 years ago
Excellent. I am on the phone with her. She is technically in our
slack team, but it's getting her to remember how to do it. I'll do the best I
can over the phone.
Jacalyn Boggs 2 years ago
Huzzah! Elaine M has posted her vote in the actual poll! I showed
her around a bit. She knows how to reach me for more help and so I think we'll
be able to get her around easier now.
Mera Rose 3:56
PM
The objection period is now ended. The poll to vote will appear
momentarily in Slack. Once the poll is created you may vote yes, no,
or abstain. You may choose to send your vote to the corresponding
Secretary instead and she will add the votes in the comments on the poll by
chapter rep and “yes” “no” or “abstain”. You have until
Sunday, 11/10/2019 at 6:51pm to vote.
[2 replies Last reply 2019-11-05 4:17 PM]
Merrily 2 years ago
I assume this is for the new chapter, is that correct?
Mera Rose 2 years ago
Yes
PollyAPP 4:06 PM
*Should the Ohio River Valley (AKA Cosplay United) Chapter’s petition to be an affiliated chapter of the ICG be approved? *
This poll is closed.
Yes: 93% (14) @Bruce Mai, @Jeanine Swick, @Elaine
Mami + 11 more
No: 0% (0)
Abstain: 7% (1) @Anne Davenport
Total votes: 15
Comments (1 Total)
@Mera Rose: The motion carries. 14 yes, 0 no, 1 abstain.
Owner: @Jacalyn Boggs (Lady Ozma) | Closed: Nov
10, 2019 at 4:41 PM | Responses are non-anonymous
[6 replies Last reply 2019-05-10 8:36 AM]
Vicky Assarattanakul 2 years ago
@Randall Whitlock
Vicky Assarattanakul 2 years ago
Elaine Mami votes yes, per e-mail to Yahoo groups.
Jacalyn Boggs 2 years ago
Oh good. I'm going to call her and see if I can walk her through it
Vicky Assarattanakul 2 years ago
Thank you, Jacalyn, that will be much appreciated.
Jacalyn Boggs 2 years ago
Yes. But her vote is recorded no matter what thanks to you!
Jacalyn Boggs 2 years ago
@Bruce Mai
Mera Rose 4:16
PM
Only BoD reps may vote.